Terms and Conditions

Post ItemsOur standard flat rate for shipping within Australia is $12.00. Purchases of $100 or over will be shipped free of charge within Australia. Cocolina uses Australia Post service for all deliveries within Australia. Post will usually arrive within: 4 – 7 business days (VIC and NSW) 7 – 9 business days (TAS, SA and QLD) 9 – 12 business days (WA and NT) Customer Guarantee & ReturnsUnwashed, unworn and unused items in their original condition may be returned upon presentation of the original invoice within 14 days of order receipt, or if the product is faulty, simply return the product, along with a proof of purchase, for a full refund or exchange. Exceptions: Please note that some items including earrings, cannot be returned, replaced or refunded due to health reasons, unless the product is faulty. Shipping fees are non-refundable. Returns or exchanges of online purchases may be made in person or by post. Refunds will be processed using the original tender type. EFTPOS/Credit Card /Paypal refunds must be processed against the original card details (the exact card used to make the original purchase).